To build a better customer experience, you must understand what's really happening to your customers.
The incorrect way to calculate order approval rates:
The correct way to calculate approval rates:
You might think this is your approval rate
This is what your approval rate really is
Find out how ClearSale can help you sell more, stop more fraud, and create happier customers.
Request a consultation with a ClearSale expertClearSale ensures every good order is approved and every fraudulent order is blocked. We never let your fraud solution get in the way of your revenue and your customer relationships.
Talk with ClearSale today to request a free analysis of your existing fraud program ... and stop leaving money on the table.
The incorrect way to calculate order approval rates:
The correct way to calculate approval rates:
Be confident knowing the market’s most comprehensive e-commerce fraud prevention strategy is protecting your sales, your revenue, and your customer relationships.
When an online customer clicks “pay” and places an order with your store, your revenue isn't guaranteed. The payment could still be rejected or declined, either by your own e-commerce fraud protection system or by one of the many players in the approval process.
When you fail to approve every valid transaction, you’re not only losing orders, you’re losing revenue.
LEARN ABOUT YOUR ORDER APPROVAL RATES
When you sell online, it’s important to know how your fraud program impacts your incoming orders. Are you approving too many bad orders, which means too many chargebacks? Or are you declining too many good orders, which means angry customers and lost revenue? And how can you tell?
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You have many options to protect your business from the cost and frustration of e-commerce fraud and chargebacks. But how do you know what level of protection and service you need?
Our Fraud Protection Buyers Guide can help! This easy-to-read, easy-to-use guide walks you through your options, so you can confidently make the right decision.
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The e-commerce industry is growing and changing rapidly. Customers expect more from the buying experience, and technology helps merchants deliver extraordinary online customer experiences.
In this whitepaper, you’ll learn:
In your efforts to prevent credit card fraud, are you losing more than you’re gaining?
On average, 60 percent of declined orders are actually legitimate. These lost orders add up to $118 billion per year — 13 times more than losses caused by credit card fraud. And customers whose cards were falsely declined are unlikely to return … and very likely to tell everybody how unhappy they are with you.
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If you think your business is immune to credit card fraud, you might be surprised to hear the opposite is true.
E-commerce merchants of every size are falling victim to credit card fraud – which can lead to hefty chargeback fees, the cost of stolen merchandise and the loss of customer trust.
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The e-commerce industry is growing and changing rapidly. Customers expect more from the buying experience, and technology helps merchants deliver extraordinary online customer experiences.
To be successful, it’s critical that you choose the right e-commerce technology to help you target and engage with customers – and deliver the type of experiences your customers are craving.
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Every year, card-not-present fraud – the type of credit card fraud that occurs with online sales – costs U.S. merchants a staggering $1.92 billion.
That’s a scary number. If you’re an e-commerce retailer, you’re at risk. And it’s up to you to protect your business
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