- Identify why ecommerce orders are approved or declined.
- Learn how to calculate your true approval rate.
- Determine if you have a false decline problem.
- Get suggestions for a smarter approach to fraud prevention.
Are you leaving money on the table?
We’re not talking about bad business deals or overpaying for services. You could be losing money just be declining valid customer orders. How?
First of all, just because an online customer has clicked “pay” and placed an order, your revenue is not guaranteed.
With the increase in ecommerce and subsequent fraud, more companies are turning to strict filters and rules to protect their businesses. And, in turn, they may be turning away perfectly good customers.
When you don’t approve valid transactions, you lose revenue.
And when today’s customers are turned away, they tend to stay away and even complain about your business. That results in even more loses.
How do you know if you’re turning away customers?
Start by knowing your approval rate – what percentage of your orders you are approving. That can be easier said than done.
What You Measure, You Can Fix
We’ve created this helpful guide to show you how to properly measure your approval rate, so you can truly understand if you’re losing money. Only then can you take steps to fight fraud strategically and maximize revenue – without increasing chargebacks.
The rate is simple to figure, but tricky to improve.
Use our free order approval rate calculator to find out your order approval results.
Fill out the form and optimize your approval rate today!
Not if they’re not actually fraudulent.
Many declined orders fall into a “gray area” that automated tools can’t understand. They may have one or more potential indicators of fraud, but these indicators aren’t fool-proof.
We will always keep your personal information safe.
Of course it is!
We are simply sharing our industry knowledge that our clients and team members find helpful. Let us know if you have any additional fraud or ecommerce questions.
"The competitive rates, their quick response to customer service"
"Their customer service is the best. They are quick to respond and answer questions regarding orders that are denied."
"I don't have to spend time researching orders to see if they are fraud or not. I love that ClearSale backs up their approvals with a money-back guarantee if the order turns out to be fraud."
"I love that it takes the stress away from me worrying about fraud charges."