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State of Consumer Attitudes on Ecommerce, Fraud & CX 2023-2024

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As consumer behavior evolves, ecommerce businesses need to stay ahead of trends. Our fourth annual original research report will deliver the insight you need to stay ahead of trends: 

90%

of consumers value a company that protects them from fraud over an easy checkout.

84%

of consumers won’t shop with an online store again if their credentials are compromised.

81%

of consumers understand that online businesses may need to reach out to them to confirm a suspicious order – and they appreciate it.
Reserve Your Copy Today!

Reserve your copy of our fourth annual “State of Consumer Attitudes on Ecommerce, Fraud & CX,” and you’ll learn about:

Frequently Asked Questions (FAQs)

Why do I need to fill out the information requested?

We’ll always keep your personal information safe.

We ask for your information in exchange for this valuable resource to improve your website user experience and send you additional information that’s related to this topic and growing your business. You can read more about our privacy policy here.

Is this free?

Of course it is!

We’re simply sharing our industry knowledge that our clients and team members find helpful. Let us know if you have any additional fraud or ecommerce questions, or visit our Ecommerce Fraud Resources hub to access even more helpful guides, articles and tools.

Fill out the form to reserve your copy!

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ClearSale Reviews

5

From the viewpoint of someone who has been the victim of credit card fraud

"We are in the Durable Medical Equipment supply industry and we use Shopify as our shopping cart. With Covid 19 we have seen a tremendous increase web traffic and online purchases. Prior to Covid 19 we had a number of fraudulent transactions that led to multiple investigations on Local, State and Federal levels all of which produced no returns only because the crooks were faster. This cost us in..."

Anonymous

5

Saves a ton of time and headaches!

"I don't have to spend time researching orders to see if they are fraud or not. I love that ClearSale backs up their approvals with a money-back guarantee if the order turns out to be fraud."

Anonymous

4.5

Great fraud prevention for ecommerce sites

"ClearSale has a great fraud protection program using their algorithmic matching of potentially fake orders, and will scan them as they come up and reject them if they are suspected as fraud."

Lee K.

5

They are great!

"The competitive rates, their quick response to customer service"

Daniel Esteban C

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