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State of Consumer Attitudes on Ecommerce, Fraud & CX 2023-2024

Reserve Your Copy Today!

As consumer behavior evolves, ecommerce businesses need to stay ahead of trends. Our fourth annual original research report will deliver the insight you need to stay ahead of trends: 

90%

of consumers value a company that protects them from fraud over an easy checkout.

84%

of consumers won’t shop with an online store again if their credentials are compromised.

81%

of consumers understand that online businesses may need to reach out to them to confirm a suspicious order – and they appreciate it.
Reserve Your Copy Today!

Reserve your copy of our fourth annual “State of Consumer Attitudes on Ecommerce, Fraud & CX,” and you’ll learn about:

  • Generational differences in ecommerce behavior
  • Which CX features you should prioritize
  • What your customers know about fraud and false declines
  • Which generation is most likely to complain on social media about a false decline
  • Why fraud prevention is even more essential
  • And so much more!

Frequently Asked Questions (FAQs)

Why do I need to fill out the information requested?

We’ll always keep your personal information safe.

We ask for your information in exchange for this valuable resource to improve your website user experience and send you additional information that’s related to this topic and growing your business. You can read more about our privacy policy here.

Is this free?

Of course it is!

We’re simply sharing our industry knowledge that our clients and team members find helpful. Let us know if you have any additional fraud or ecommerce questions, or visit our Ecommerce Fraud Resources hub to access even more helpful guides, articles and tools.

Fill out the form to reserve your copy!

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ClearSale Reviews

5

Excellent service - both timeliness and fraud control

"I have always received immediate response and minimal fraud rejection -- which leads to increased sales."

Anonymous

5

Amazing - takes the stress away from me!

"I love that it takes the stress away from me worrying about fraud charges."

Dustin D.

5

ClearSale Has Been Amazing!

"Quick fraud detection on all orders. Ease of use on the platform. Never had a chargeback."

Anonymous

5

Saves a ton of time and headaches!

"I don't have to spend time researching orders to see if they are fraud or not. I love that ClearSale backs up their approvals with a money-back guarantee if the order turns out to be fraud."

Anonymous

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