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State of Consumer Attitudes on Ecommerce, Fraud & CX 2023-2024

Reserve Your Copy Today!

As consumer behavior evolves, ecommerce businesses need to stay ahead of trends. Our fourth annual original research report will deliver the insight you need to stay ahead of trends: 

90%

of consumers value a company that protects them from fraud over an easy checkout.

84%

of consumers won’t shop with an online store again if their credentials are compromised.

81%

of consumers understand that online businesses may need to reach out to them to confirm a suspicious order – and they appreciate it.
Reserve Your Copy Today!

Reserve your copy of our fourth annual “State of Consumer Attitudes on Ecommerce, Fraud & CX,” and you’ll learn about:

  • Generational differences in ecommerce behavior
  • Which CX features you should prioritize
  • What your customers know about fraud and false declines
  • Which generation is most likely to complain on social media about a false decline
  • Why fraud prevention is even more essential
  • And so much more!

Frequently Asked Questions (FAQs)

Why do I need to fill out the information requested?

We’ll always keep your personal information safe.

We ask for your information in exchange for this valuable resource to improve your website user experience and send you additional information that’s related to this topic and growing your business. You can read more about our privacy policy here.

Is this free?

Of course it is!

We’re simply sharing our industry knowledge that our clients and team members find helpful. Let us know if you have any additional fraud or ecommerce questions, or visit our Ecommerce Fraud Resources hub to access even more helpful guides, articles and tools.

Fill out the form to reserve your copy!

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ClearSale Reviews

5

ClearSale Has Been Amazing!

"Quick fraud detection on all orders. Ease of use on the platform. Never had a chargeback."

Anonymous

5

Amazing Company to work with

"Their customer service is the best. They are quick to respond and answer questions regarding orders that are denied."

Teresa E.

5

Great service & peace of mind

"ClearSale offers a great service that comes with complete peace of mind. Their staff is easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and trying to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."

Barry N.

4.5

Great fraud prevention for ecommerce sites

"ClearSale has a great fraud protection program using their algorithmic matching of potentially fake orders, and will scan them as they come up and reject them if they are suspected as fraud."

Lee K.

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