When the pandemic hit, consumers accustomed to dining in their favorite restaurants and sauntering through grocery aisles were forced to stay home. Suddenly, a predominantly brick-and-mortar industry was thrust online.
From restaurants and delivery apps to grocery stores and prepared foods, the food and delivery ecommerce industry exploded. By 2022, 1.2 billion people worldwide were using online grocery delivery services, the food delivery sector was worth $770 billion, and restaurant online foodservice sales reached $34.25 billion.