Fraud Management
As an online merchant, you need your customers to be savvy about fraud. When consumers can spot schemes before falling victim, they also protect your store from becoming a target. In 2023, consumers lost over $10 billion to fraud — a 14% jump from 2022, according to the FTC. Some of the most common fraud types include:
$2.7 billion in losses
and sweepstakes scams
Up 7% since 2021
$43 billion lost, causing major headaches for victims
Impacted 34% of online shopping in 2024
We’ve created an infographic to help your customers stay safe. Share it with them today!
When shopping online, it's important to understand the best practices for protecting yourself against fraud.
DO compare prices across multiple reputable sites before buying.
DO take time to research sellers, especially for high-value items like electronics.
DO hang up and call your bank’s official number to verify suspicious calls.
DO double-check website URLs, especially from emails or ads.
DO act fast if you spot unfamiliar account activity.
DON’T rush into deals that seem too good to be true.
DON’T fall for pressure tactics telling you to "act now" on limited-time offers.
DON’T give out personal info to unsolicited callers claiming to be your bank.
DON’T click on random links or download attachments from unknown sources.
DON’T ignore account notifications or alerts.
DON’T share your bank details to process surprise refunds.
DON’T trust messages with poor grammar, misspelled domains, blurry images, or vague sender information.
DON’T respond to unknown callers with “yes” or “no.”
It can be recorded and used to authorize fraudulent transactions in your name.
DON’T assume you're too smart to be scammed. Fraud tactics evolve constantly.
The best ecommerce fraud
protection solution for online stores.
Increase your approval rate with our
Merchant Chargeback Insurance Solution
