Fraud Management

Peak Season Fraud Tips for Consumers

As an online merchant, you need your customers to be savvy about fraud. When consumers can spot schemes before falling victim, they also protect your store from becoming a target. In 2023, consumers lost over $10 billion to fraud — a 14% jump from 2022, according to the FTC. Some of the most common fraud types include:

Imposter scams

$2.7 billion in losses

Online shopping issues

and sweepstakes scams

Account takeover fraud

Up 7% since 2021

Identity fraud

$43 billion lost, causing major headaches for victims

Chargeback fraud

Impacted 34% of online shopping in 2024

We’ve created an infographic to help your customers stay safe. Share it with them today!

Peak Shopping Season Tips to Avoid Fraud

When shopping online, it's important to understand the best practices for protecting yourself against fraud.

Do this

Don't do this

Do this

DO compare prices across multiple reputable sites before buying.

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DO take time to research sellers, especially for high-value items like electronics.

DO hang up and call your bank’s official number to verify suspicious calls.

DO double-check website URLs, especially from emails or ads.

DO act fast if you spot unfamiliar account activity.

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Don't do this

DON’T rush into deals that seem too good to be true.

DON’T fall for pressure tactics telling you to "act now" on limited-time offers.

DON’T give out personal info to unsolicited callers claiming to be your bank.

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DON’T click on random links or download attachments from unknown sources.

DON’T ignore account notifications or alerts.

DON’T share your bank details to process surprise refunds.

DON’T trust messages with poor grammar, misspelled domains, blurry images, or vague sender information.

DON’T respond to unknown callers with “yes” or “no.”
It can be recorded and used to authorize fraudulent transactions in your name.

DON’T assume you're too smart to be scammed. Fraud tactics evolve constantly.

Do this

DO be wary of unexpected messages

about refunds or compensation.

DO look for clear, professional communication

and real contact info from sellers.

DO block scammer calls/texts

and hang up on suspicious calls.

DO trust your gut

if something feels off; double-check before acting.

Find out more about how to protect your business from peak season fraud attacks by talking to one of our fraud prevention experts. Learn why ClearSale is the industry leader in fraud protection.

Keep your customers and your business safe this peak season! 

Trust ClearSale for  secure online shopping experiences. 

Contact us today to get started!

Trusted by over 6,000 ecommerces companies worldwide and multiple awards

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