One of the fastest-growing forms of ecommerce fraud is account takeover, or ATO fraud.
What is ATO fraud? It occurs when a fraudster gains access to a customer's log in credentials or other personally identifiable information (PII) to take over the account and commit fraud, usually changing the account's contact information so the victim can't recover it.
And as it turns out, the past couple of years — with its influx of brand-new ecommerce accounts — have created fertile ground for this type of fraud to grow.