Julie Conroy Research Director
for Aite Group
Rafael Lourenco ClearSale Executive
David FletcherSenior Vice
President of Sales
When good customers are falsely declined, they get angry and frustrated – and they may never return to that store. False declines cause merchants to lose not only good orders, but the lifetime value of customers who expect a seamless shopping experience.
If you’re one of the 84% of merchants looking for a fraud prevention strategy that improves the customer experience, this webinar is a must-watch for you.
Join us as we present data and insights from our 2019 study, “The eCommerce Conundrum: Balancing False Declines and Fraud Protection.” We’ll dive into the ecosystem surrounding false declines, learn how merchants and customers are affected, and see what can be done to stop this secret revenue and reputation destroyer.