ClearSale and Aite

How to balance revenue, fraud
prevention, and the customer experience

Webinar On Demand

How can you prevent fraud without losing customers to friction or false declines?

Learn how to create a fraud prevention strategy that preserves the customer experience and grows your revenue.


Julie Conroy
  • Julie Conroy
  • Aite Group
  • Research Director
Rafael Lourenco Executive Vice-President at ClearSale
  • Rafael Lourenco
  • ClearSale
  • Executive Vice President
  • David Fletcher
  • ClearSale
  • Senior Vice President

Access Webinar On Demand

No ecommerce merchant wants to lose money to fraud. But many fraud prevention strategies create a terrible customer experience.

When good customers are falsely declined, they get angry and frustrated – and they may never return to that store. False declines cause merchants to lose not only good orders, but the lifetime value of customers who expect a seamless shopping experience.

In fact, losses due to false declines are 75X greater than losses due to card-not-present fraud.

If you’re one of the 84% of merchants looking for a fraud prevention strategy that improves the customer experience, this webinar is a must-watch for you.

Join us as we present data and insights from our 2019 study, “The Ecommerce Conundrum: Balancing False Declines and Fraud Protection.”

  • We’ll dive into the ecosystem surrounding false declines
  • Learn how merchants and customers are affected
  • Clearly communicate with your customer
  • See what can be done to stop this secret revenue and reputation destroyer

Access This Webinar on Demand Now

Register now to learn how chargebacks and false declines harm your business—and how to stop them.

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