How to balance revenue, fraud
prevention, and the customer experience

No ecommerce merchant wants to lose money to fraud. But many fraud prevention strategies create a terrible customer experience.

When good customers are falsely declined, they get angry and frustrated – and they may never return to that store. False declines cause merchants to lose not only good orders, but the lifetime value of customers who expect a seamless shopping experience.

In fact, losses due to false declines are 75X greater than losses due to card-not-present fraud.

If you’re one of the 84% of merchants looking for a fraud prevention strategy that improves the customer experience, this webinar is a must-watch for you.

Join us as we present data and insights from our 2019 study, “The Ecommerce Conundrum: Balancing False Declines and Fraud Protection.”

• We’ll dive into the ecosystem surrounding false declines
• Learn how merchants and customers are affected
• Clearly communicate with your customer
• See what can be done to stop this secret revenue and reputation destroyer