Yes—if you know how fraud and customer expectations have changed in recent months.
VP of Partnerships
Content Marketing Specialist
Stopping fraud and providing a great customer experience are the keys to a successful holiday sales season. This year, the stakes may be higher than ever. When a merchant declines their order:
Source: ClearSale/Sapio Research, Consumer Attitudes Toward Fraud, March 2020
The pandemic is already driving record growth in e-commerce. Merchants may see unprecedented volume this holiday season.
E-commerce also faces a surge in card-not-present fraud. Criminals are using new schemes and old methods that hit merchants with costly chargebacks.
How can your business balance holiday-season customer experience and fraud prevention when so many things have changed?
Join ClearSale and BigCommerce leaders to learn the latest fraud and CX developments and what they mean for your holiday strategies. You’ll learn: